FAQs

Slogan

Here are some frequently asked questions (FAQs) for the CDTS, feel free to add new stuff!

• 1. When is the next release of the CDTS?

  The next release is always announced on all the CDTS pages below the menu. We typically follow the WET release schedule unless we are fixing bugs or introducing new templates. These are always announced ahead of time!

• 2. Which templates should I be using?

  On the the CDTS homepage we developed the decision tree to help you decide which template you need to use.

• 3. Can I remove the "Report a problem or mistake on this page" button?

  There are two scenarios possible for this button:

  1. It can be provided with a custom URL (so redirect users to your own contact/help page).
  2. It can be provided with the default URL (redirects to a generic canada.ca page which may or may not redirect the message to the correct location). The default URL is mostly used for general comments about Canada.ca and is NOT intended for specific application help.
• 4. What are the conditions for using the transactional scenario?

  On pages where users are engaged in a transactional process — where allowing them to navigate away from the current page would interrupt the intended flow and result in errors, loss of data or accidental termination of the session — elements of the global header and footer may be removed.

• 5. Can I get my own custom theme?

  Absolutely! If your web asset is internal (intranet) or if you need specific search and/or footer for the application version of the CDTS, contact us and we'll be happy to help you out.

• 6. Is Google Analytics supported by the CDTS?

  We’ve removed the Google Analytics because Canada.ca web asset is implementing its own Adobe Analytics tool. Each individual web application is free to implement their own analytics if they want to keep usage statistics, it will not be enforced by the CDTS.